{"id":1348,"date":"2022-05-04T13:53:28","date_gmt":"2022-05-04T20:53:28","guid":{"rendered":"https:\/\/ct-prod-wp.taftcollege.edu\/its\/?page_id=1348"},"modified":"2025-05-06T08:55:17","modified_gmt":"2025-05-06T15:55:17","slug":"mobile-device-authenticator-enrollment-directions","status":"publish","type":"page","link":"https:\/\/ct-prod-wp.taftcollege.edu\/its\/mobile-device-authenticator-enrollment-directions\/","title":{"rendered":"Mobile Device Authenticator Enrollment Directions"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221;][vc_column]<div id=\"ultimate-heading-369969deefc50b788\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-369969deefc50b788 uvc-7636 \" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-369969deefc50b788 h2'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h2 style=\"font-weight:normal;\">Do This First!<\/h2><\/div><\/div>[vc_separator type=&#8221;normal&#8221; border_style=&#8221;&#8221;][\/vc_column][\/vc_row][vc_row row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_message color=&#8221;warning&#8221; message_box_color=&#8221;warning&#8221; icon_fontawesome=&#8221;&#8221; css=&#8221;&#8221;]<strong><span dir=\"ltr\" role=\"presentation\">On your cell phone, download and install <\/span><span dir=\"ltr\" role=\"presentation\">either the \u201c<em>PortalGuard Password Reset<\/em>\u201d <\/span><span dir=\"ltr\" role=\"presentation\">or \u201c<em>Google Authenticator<\/em>\u201d app from your <\/span><span dir=\"ltr\" role=\"presentation\">appropriate app store.<\/span><\/strong><br role=\"presentation\" \/>[\/vc_message][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;1355&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; qode_css_animation=&#8221;&#8221;][vc_single_image image=&#8221;1356&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; qode_css_animation=&#8221;&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_tta_accordion style=&#8221;modern&#8221; active_section=&#8221;&#8221; collapsible_all=&#8221;true&#8221; title=&#8221;Mobile Authenticator Enrollment Directions&#8221;][vc_tta_section title=&#8221;Step 1: Locating the MyTC link&#8221; tab_id=&#8221;step-1&#8243;][vc_row_inner][vc_column_inner][vc_message color=&#8221;warning&#8221; message_box_style=&#8221;solid-icon&#8221; message_box_color=&#8221;warning&#8221; icon_fontawesome=&#8221;fas fa-exclamation-triangle&#8221;]Before proceeding with these instructions, please ensure you have installed either Google Authenticator or Portal Guard Password Reset on your device. These apps are available for both Android and Apple iOS devices. Please read the notice at the top of this page! Also note that it is the end user&#8217;s responsibility to install the appropriate app on their personal devices![\/vc_message][vc_message message_box_style=&#8221;solid-icon&#8221;]Navigate to the Taft College homepage, and click MyTC in the menu at the very top of the page.[\/vc_message][vc_single_image image=&#8221;2732&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;link_image&#8221; el_class=&#8221;dropshadow&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=&#8221;Step 2: Logging in to your account&#8221; tab_id=&#8221;1717692303023-132b9307-4679&#8243;][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]Enter your Taft College username and password, then Click Login.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;2722&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;link_image&#8221; el_class=&#8221;dropshadow&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=&#8221;Step 3: Editing your profile&#8221; tab_id=&#8221;step-3&#8243;][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]Select user name (<em>Top right corner<\/em>) \u00a0to open the quick menu then select Edit Profile.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;2723&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;link_image&#8221; el_class=&#8221;dropshadow&#8221;]<div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon none \"  style=\"color:#333;font-size:32px;display:inline-block;\">\n\t<i class=\"Defaults-long-arrow-down\"><\/i>\n<\/div><\/div><\/div>[vc_single_image image=&#8221;2724&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;link_image&#8221; el_class=&#8221;dropshadow&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=&#8221;Step 4: Navigating to the Mobile Authenticator setting in your profile&#8221; tab_id=&#8221;step-4&#8243;][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]Select Mobile Authenticator from Menu[\/vc_column_text]<div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon none \"  style=\"color:#333;font-size:32px;display:inline-block;\">\n\t<i class=\"Defaults-long-arrow-down\"><\/i>\n<\/div><\/div><\/div>[vc_column_text]<\/p>\n<p style=\"padding-left: 40px;\">Then click the\u00a0 <em>Enable mobile authenticator <\/em>link.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;2725&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;link_image&#8221; el_class=&#8221;dropshadow&#8221;]<div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon none \"  style=\"color:#333;font-size:32px;display:inline-block;\">\n\t<i class=\"Defaults-long-arrow-down\"><\/i>\n<\/div><\/div><\/div>[vc_single_image image=&#8221;2726&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;link_image&#8221; el_class=&#8221;dropshadow&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=&#8221;Step 5: Downloading the Authenticator App&#8221; tab_id=&#8221;step-5&#8243;][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text]Select your phone from the Phone Type dropdown.<\/p>\n<ul>\n<li>iPhone<\/li>\n<li>Android<\/li>\n<li>BlackBerry<\/li>\n<li>Windows<\/li>\n<\/ul>\n<p>[\/vc_column_text]<div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:left;\">\n<div class=\"aio-icon none \"  style=\"color:#333;font-size:32px;\">\n\t<i class=\"Defaults-long-arrow-down\"><\/i>\n<\/div><\/div><\/div>[vc_column_text]Click the <em>Continue <\/em>button.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243;][vc_single_image image=&#8221;2735&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;link_image&#8221; el_class=&#8221;dropshadow&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=&#8221;Step 6: Activating the Mobile Authenticator App&#8221; tab_id=&#8221;step-6&#8243;][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]Run the newly installed app on your cell phone and aim your camera at the QR code that displays on the computer screen.<\/p>\n<ul>\n<li>A passcode will display on your phone, <strong>enter<\/strong> it in the One Time Passcode field.<\/li>\n<\/ul>\n<p>[\/vc_column_text]<div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon none \"  style=\"color:#333;font-size:25px;display:inline-block;\">\n\t<i class=\"Defaults-long-arrow-down\"><\/i>\n<\/div><\/div><\/div>[vc_column_text]Then click the <em>Continue<\/em> button.[\/vc_column_text][vc_separator style=&#8221;dashed&#8221;][vc_message message_box_style=&#8221;solid-icon&#8221;]Tip: For the Google Authenticator App tap the <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2737\" src=\"https:\/\/ct-prod-wp.taftcollege.edu\/its\/wp-content\/uploads\/sites\/2\/2024\/06\/google-auth-plus-icon.png\" alt=\"Google Authenticator Plus Icon\" width=\"36\" height=\"35\" \/> icon, and tap <strong>Scan A QR Code<\/strong>.[\/vc_message][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;2736&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;link_image&#8221; el_class=&#8221;dropshadow&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=&#8221;Step 7: Confirming your successful enrollment&#8221; tab_id=&#8221;step-7&#8243;][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text]A &#8220;Self-Service Action Successful&#8221; message should display.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243;][vc_single_image image=&#8221;2729&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; el_class=&#8221;dropshadow&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text]Looking at your Account Management screen should not confirm your enrolled device including information such as when it was enabled, last time it was used to authenticate &amp; the type of device enrolled.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243;][vc_single_image image=&#8221;2730&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; el_class=&#8221;dropshadow&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_message message_box_style=&#8221;solid-icon&#8221;]Tip: You can disable your mobile authenticator in this section by clicking the <em>Disable mobile authentication<\/em> link in the <strong>Mobile Authenticator<\/strong> section of your Account Management screen.[\/vc_message][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=&#8221;Step 8: Log Out&#8221; tab_id=&#8221;step-8&#8243;][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text]Click on your user name followed by Logout (<em>Top right hand corner<\/em>)[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243;][vc_single_image image=&#8221;2731&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; el_class=&#8221;dropshadow&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221;][vc_column][vc_separator type=&#8221;normal&#8221; border_style=&#8221;&#8221;][\/vc_column][\/vc_row][vc_row row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_message color=&#8221;warning&#8221; message_box_color=&#8221;warning&#8221; icon_fontawesome=&#8221;&#8221; css=&#8221;&#8221;]On your cell phone, download and install either the \u201cPortalGuard Password Reset\u201d or \u201cGoogle Authenticator\u201d app from your appropriate app store.[\/vc_message][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;1355&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; qode_css_animation=&#8221;&#8221;][vc_single_image image=&#8221;1356&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; qode_css_animation=&#8221;&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_tta_accordion style=&#8221;modern&#8221; active_section=&#8221;&#8221; collapsible_all=&#8221;true&#8221; title=&#8221;Mobile Authenticator Enrollment Directions&#8221;][vc_tta_section title=&#8221;Step 1: Locating [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1348","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ct-prod-wp.taftcollege.edu\/its\/wp-json\/wp\/v2\/pages\/1348","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ct-prod-wp.taftcollege.edu\/its\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ct-prod-wp.taftcollege.edu\/its\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ct-prod-wp.taftcollege.edu\/its\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ct-prod-wp.taftcollege.edu\/its\/wp-json\/wp\/v2\/comments?post=1348"}],"version-history":[{"count":33,"href":"https:\/\/ct-prod-wp.taftcollege.edu\/its\/wp-json\/wp\/v2\/pages\/1348\/revisions"}],"predecessor-version":[{"id":2826,"href":"https:\/\/ct-prod-wp.taftcollege.edu\/its\/wp-json\/wp\/v2\/pages\/1348\/revisions\/2826"}],"wp:attachment":[{"href":"https:\/\/ct-prod-wp.taftcollege.edu\/its\/wp-json\/wp\/v2\/media?parent=1348"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}