{"id":259,"date":"2017-10-02T17:01:13","date_gmt":"2017-10-02T17:01:13","guid":{"rendered":"http:\/\/ct-prod-wp.taftcollege.edu\/its\/?page_id=259"},"modified":"2026-04-28T13:47:42","modified_gmt":"2026-04-28T20:47:42","slug":"tcsr-off","status":"publish","type":"page","link":"https:\/\/ct-prod-wp.taftcollege.edu\/its\/tcsr-off\/","title":{"rendered":"TCSR"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><p>[vc_row row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221;][vc_column]<div id=\"ultimate-heading-20536aa973de48204\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-20536aa973de48204 uvc-7631 \" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-20536aa973de48204 h2'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h2 style=\"font-weight:normal;\">Helpdesk Resources<\/h2><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-20536aa973de48204 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;\"><\/p>\n<p style=\"text-align: left;\"><strong>Need Assistance? Read Below for Fastest Support<\/strong><\/p>\n<p style=\"text-align: left;\">To ensure you receive the help you need as quickly as possible, please take a moment to carefully read the instructions below. Following these steps will guide you to the appropriate resources and streamline the process, allowing our team to assist you efficiently. Thank you for your cooperation!<\/p>\n<p><\/div><\/div>[vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column][vc_tta_accordion c_icon=&#8221;chevron&#8221; active_section=&#8221;1&#8243;][vc_tta_section i_icon_fontawesome=&#8221;fas fa-home&#8221; add_icon=&#8221;true&#8221; title=&#8221;On Campus&#8221; tab_id=&#8221;1724269715978-536c2af0-d03d&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<div>\n<p><strong>On Campus Resources<\/strong><\/p>\n<ul>\n<li><span data-ogsc=\"black\">To register for courses or reset your password, contact Admissions and Records at <a href=\"tel:661-763-7741\">661-763-7741<\/a> or email\u00a0<a id=\"LPlnk805137\" href=\"mailto:admissions@taftcollege.edu\" data-linkindex=\"0\" data-ogsc=\"\">admissions@taftcollege.edu<\/a>.<\/span><\/li>\n<li><span data-ogsc=\"black\">To schedule an appointment with a counselor, contact Counseling at <a href=\"tel:661-763-7748\">661-763-7748<\/a>.<\/span><\/li>\n<li><span data-ogsc=\"black\">For Canvas support and password resets, contact Distance Education at <a href=\"tel:661-763-7917\">661-763-7917<\/a>.<\/span><\/li>\n<li><span data-ogsc=\"black\">For Financial Aid questions or password resets, contact Financial Aid at <a href=\"tel:661-763-7762\">661-763-7762<\/a>.<\/span><\/li>\n<\/ul>\n<\/div>\n<div>\n<hr \/>\n<p>If you are on campus, click the button below to submit a ticket via TCSR. This button will only work if you&#8217;re using the on-campus network.<\/p>\n<\/div>\n<p>[\/vc_column_text][vc_raw_html]JTNDYSUyMGhyZWYlM0QlMjJodHRwcyUzQSUyRiUyRnRjc3IudGFmdGNvbGxlZ2UuZWR1JTJGJTIyJTIwY2xhc3MlM0QlMjJidG4lMjBidG4tLWFsdCUyMiUzRSUzQ3NwYW4lMjBjbGFzcyUzRCUyMnRleHQlMjIlM0VTdWJtaXQlMjBhJTIwdGlja2V0JTIwdmlhJTIwVENTUiUzQyUyRnNwYW4lM0UlM0MlMkZhJTNF[\/vc_raw_html][\/vc_tta_section][vc_tta_section i_icon_fontawesome=&#8221;fas fa-car-side&#8221; add_icon=&#8221;true&#8221; title=&#8221;Off Campus&#8221; tab_id=&#8221;1724269715986-fcc15003-0ec7&#8243;]<div id=\"ultimate-heading-93956aa973de48255\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-93956aa973de48255 uvc-8770 \" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-93956aa973de48255 h2'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h2 style=\"font-weight:normal;\">Submit ITS Ticket via email<\/h2><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-93956aa973de48255 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;\"><\/p>\n<p style=\"text-align: left;\">This form will allow you to submit an ITS ticket via email.<\/p>\n<p><\/div><\/div><script>\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof 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data-form-theme='gravity-theme' data-form-index='0' id='gform_wrapper_3' ><form method='post' enctype='multipart\/form-data'  id='gform_3'  action='\/its\/wp-json\/wp\/v2\/pages\/259' data-formid='3' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_3' class='gform_fields top_label form_sublabel_below description_below validation_below'><fieldset id=\"field_3_1\" class=\"gfield gfield--type-name gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' ><span class='gform-field-label__text'>Name<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/legend><div class='ginput_complex ginput_container ginput_container--name no_prefix has_first_name no_middle_name has_last_name no_suffix gf_name_has_2 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aria-invalid=\"false\"  \/>\n                                    <label for='input_3_2' class='gform-field-label gform-field-label--type-sub '>Enter Email<\/label>\n                                <\/span>\n                                <span id='input_3_2_2_container' class='ginput_right gform-grid-col gform-grid-col--size-auto'>\n                                    <input class='' type='email' name='input_2_2' id='input_3_2_2' value=''    aria-required=\"true\" aria-invalid=\"false\"  \/>\n                                    <label for='input_3_2_2' class='gform-field-label gform-field-label--type-sub '>Confirm Email<\/label>\n                                <\/span>\n                                <div class='gf_clear gf_clear_complex'><\/div>\n                            <\/div><\/fieldset><div id=\"field_3_3\" class=\"gfield gfield--type-phone gfield--phone-format-standard gfield--width-half field_sublabel_below gfield--no-description field_description_below 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data-ultimate-target='.uvc-heading.ultimate-heading-29586aa973de4c3a1 h2'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h2 style=\"font-weight:normal;\">Remote Assistance with TeamViewer<\/h2><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-29586aa973de4c3a1 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;\">If you need remote help with your workstation, our support team can assist you via TeamViewer. Please ensure you have TeamViewer installed and ready to use. Once you&#8217;re connected, our technician will be able to view your screen and control your workstation to resolve the issue. For your security, only grant access to authorized support personnel.<\/div><\/div>[vc_empty_space][vc_raw_html css=&#8221;&#8221;]JTNDYSUyMGhyZWYlM0QlMjJodHRwcyUzQSUyRiUyRmdldC50ZWFtdmlld2VyLmNvbSUyRmY1a3ltZGglMjIlMjBjbGFzcyUzRCUyMmJ0biUyMGJ0bi0tYWx0JTIyJTNFJTNDc3BhbiUyMGNsYXNzJTNEJTIydGV4dCUyMiUzRURvd25sb2FkJTIwdGhlJTIwVGVhbXZpZXdlciUyMENsaWVudCUzQyUyRnNwYW4lM0UlM0MlMkZhJTNF[\/vc_raw_html][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221;][vc_column][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column][vc_tta_accordion c_icon=&#8221;chevron&#8221; active_section=&#8221;1&#8243;][vc_tta_section i_icon_fontawesome=&#8221;fas fa-home&#8221; add_icon=&#8221;true&#8221; title=&#8221;On Campus&#8221; tab_id=&#8221;1724269715978-536c2af0-d03d&#8221;][vc_column_text css=&#8221;&#8221;] On Campus Resources To register for courses or reset your password, contact Admissions and Records at 661-763-7741 or email\u00a0admissions@taftcollege.edu. To schedule an appointment with a counselor, &hellip; <a href=\"https:\/\/ct-prod-wp.taftcollege.edu\/its\/tcsr-off\/\" class=\"more-link\" aria-label=\"Continue reading TCSR\">Continue reading<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-259","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ct-prod-wp.taftcollege.edu\/its\/wp-json\/wp\/v2\/pages\/259","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ct-prod-wp.taftcollege.edu\/its\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ct-prod-wp.taftcollege.edu\/its\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ct-prod-wp.taftcollege.edu\/its\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ct-prod-wp.taftcollege.edu\/its\/wp-json\/wp\/v2\/comments?post=259"}],"version-history":[{"count":9,"href":"https:\/\/ct-prod-wp.taftcollege.edu\/its\/wp-json\/wp\/v2\/pages\/259\/revisions"}],"predecessor-version":[{"id":2758,"href":"https:\/\/ct-prod-wp.taftcollege.edu\/its\/wp-json\/wp\/v2\/pages\/259\/revisions\/2758"}],"wp:attachment":[{"href":"https:\/\/ct-prod-wp.taftcollege.edu\/its\/wp-json\/wp\/v2\/media?parent=259"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}