{"id":832,"date":"2020-09-29T19:46:06","date_gmt":"2020-09-29T19:46:06","guid":{"rendered":"http:\/\/ct-prod-wp.taftcollege.edu\/its\/?page_id=832"},"modified":"2026-03-25T14:23:41","modified_gmt":"2026-03-25T21:23:41","slug":"information-technology-services","status":"publish","type":"page","link":"https:\/\/ct-prod-wp.taftcollege.edu\/its\/","title":{"rendered":"Information Technology Services"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h1>Welcome to Information Technology Services at Taft College<\/h1>\n<p>The mission of the Information Technology Services Department is to recommend, coordinate and guide technology that supports and enhances student success and student learning outcomes by working with faculty, staff, and students. The Information Technology Services Department is involved in every aspect of the teaching, learning and operational functions of the District.<\/p>\n<p>To meet our mission, we will:<\/p>\n<ul style=\"padding-left: 15px;\">\n<li>Have a strong commitment to support and promote the productive use of technology<\/li>\n<li>Deliver technology solutions that will be secure, reliable and meet the college\u2019s needs<\/li>\n<li>Provide information and technology that meet integrity, quality and economic standards<\/li>\n<li>Promote policies and standards that protect the District<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div id=\"ultimate-heading-262569e8a4220ddab\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-262569e8a4220ddab uvc-1152 \" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-262569e8a4220ddab span'  data-responsive-json-new='{\"font-size\":\"desktop:20px;\",\"line-height\":\"\"}' ><span style=\"font-family:&#039;Oswald&#039;;font-weight:500;\">ITS Help Desk Service Request<\/span><\/div><\/div><div class=\" ubtn-ctn-center \"><a class=\"ubtn-link ult-adjust-bottom-margin ubtn-center ubtn-custom \" href=\"https:\/\/tcsr.taftcollege.edu\/\" ><button type=\"button\" id=\"ubtn-8727\"  class=\"ubtn ult-adjust-bottom-margin ult-responsive ubtn-custom ubtn-no-hover-bg  none  ubtn-shd  ubtn-center  shd-bottom tooltip-69e8a4220de20\"  data-hover=\"\" data-border-color=\"\" data-bg=\"#dd9933\" data-hover-bg=\"\" data-border-hover=\"\" data-shadow-hover=\"0 3px #bababa;\" data-shadow-click=\"none\" data-shadow=\"0 3px #e5e5e5;\" data-shd-shadow=\"3\"  data-ultimate-target='#ubtn-8727'  data-responsive-json-new='{\"font-size\":\"desktop:14px;\",\"line-height\":\"\"}'  style=\"font-family:&#039;Oswald&#039;;font-weight:500;width:250px;min-height:55px;padding:px px;border:none;box-shadow: 0 3px #e5e5e5;background: #dd9933;color: #000000;\"><span class=\"ubtn-data ubtn-icon\"><i class=\"none\" style=\"font-size:32px;color:;\"><\/i><\/span><span class=\"ubtn-hover\" style=\"background-color:\"><\/span><span class=\"ubtn-data ubtn-text \" >Submit Helpdesk Ticket - Click Here<\/span><\/button><\/a><\/div><div class=\" ubtn-ctn-center \"><a class=\"ubtn-link ult-adjust-bottom-margin ubtn-center ubtn-custom \" href=\"https:\/\/experience-test.elluciancloud.com\/tctest417\/\" ><button type=\"button\" id=\"ubtn-9244\"  class=\"ubtn ult-adjust-bottom-margin ult-responsive ubtn-custom ubtn-no-hover-bg  none  ubtn-shd  ubtn-center  shd-bottom tooltip-69e8a4220de82\"  data-hover=\"\" data-border-color=\"\" data-bg=\"#dd9933\" data-hover-bg=\"\" data-border-hover=\"\" data-shadow-hover=\"0 3px #bababa;\" data-shadow-click=\"none\" data-shadow=\"0 3px #e5e5e5;\" data-shd-shadow=\"3\"  data-ultimate-target='#ubtn-9244'  data-responsive-json-new='{\"font-size\":\"desktop:14px;\",\"line-height\":\"\"}'  style=\"font-family:&#039;Oswald&#039;;font-weight:500;width:250px;min-height:55px;padding:px px;border:none;box-shadow: 0 3px #e5e5e5;background: #dd9933;color: #000000;\"><span class=\"ubtn-data ubtn-icon\"><i class=\"none\" style=\"font-size:32px;color:;\"><\/i><\/span><span class=\"ubtn-hover\" style=\"background-color:\"><\/span><span class=\"ubtn-data ubtn-text \" >MYTC Test Landing Portal<\/span><\/button><\/a><\/div>[\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;2\/3&#8243;]<div id=\"ultimate-heading-689369e8a4220dec3\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-689369e8a4220dec3 uvc-6060 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-689369e8a4220dec3 h2'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h2 style=\"font-weight:normal;\">Apptegy CMS Training<\/h2><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-689369e8a4220dec3 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;\">This training video, provided by <span class=\"hover:entity-accent entity-underline inline cursor-pointer align-baseline\"><span class=\"whitespace-normal\">Apptegy<\/span><\/span>, offers an overview of our Content Management System and the tools available to help you effectively manage and update website content. It will guide users through key workflows, best practices, and essential features to ensure consistency, accessibility, and quality across the site as well as familiarize you with the built in tools to get help from Apptegy in real time within the CMS.<\/p>\n<p><a href=\"https:\/\/ct-prod-wp.taftcollege.edu\/its\/apptegy-training\/\">Click the thumbnail to the right or on this link to view the video online.<\/a><\/p>\n<p>&nbsp;<\/p>\n<p><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;2987&#8243; img_size=&#8221;medium&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; css=&#8221;&#8221; link=&#8221;https:\/\/ct-prod-wp.taftcollege.edu\/its\/apptegy-training\/&#8221;][\/vc_column][\/vc_row][vc_row row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221;][vc_column][vc_empty_space][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; use_row_as_full_screen_section_slide=&#8221;no&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;2\/3&#8243;]<div id=\"ultimate-heading-171969e8a4220def6\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-171969e8a4220def6 uvc-3243 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-171969e8a4220def6 h2'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h2 style=\"font-weight:normal;\">Taft College recently featured in CCC Tech Centers Newsletter<\/h2><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-171969e8a4220def6 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;\">&#8220;<em>West Kern has distinguished itself by completing the entire deployment project in just three days, start to finish: A feat achieved by only one other district,<\/em>\u201d said Martin Rudd, Lead Implementation Configuration Engineer.<\/p>\n<p>Thanks Mark, Gus, Kyle, and Vincent for your hard work and dedication!<\/p>\n<p>Click the link to the right to read the article.<\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;1590&#8243; img_size=&#8221;medium&#8221; alignment=&#8221;center&#8221; style=&#8221;vc_box_shadow_border&#8221; onclick=&#8221;custom_link&#8221; qode_css_animation=&#8221;&#8221; link=&#8221;https:\/\/ccctechedge.org\/news\/monthly-issues\/september-2022\/1068-west-kern-district-deploys-superglue-in-record-time&#8221;][\/vc_column_inner][\/vc_row_inner][vc_empty_space][vc_column_text]<\/p>\n<h3 style=\"text-align: center;\">Helpful Tips in Battling Cyber Attacks!<\/h3>\n<p>[\/vc_column_text][vc_separator type=&#8221;full_width&#8221; border_style=&#8221;&#8221;][vc_column_text css=&#8221;&#8221;]<strong><span style=\"text-decoration: underline;\"><em>REPORT<\/em><\/span> to ITS when in doubt of suspicious links or unexpected attachments<\/strong>[\/vc_column_text][vc_separator type=&#8221;full_width&#8221; border_style=&#8221;&#8221;][vc_column_text css=&#8221;&#8221;]<strong><span style=\"text-decoration: underline;\"><em>CHECK<\/em><\/span> for typos and generic greetings<\/strong>[\/vc_column_text][vc_separator type=&#8221;full_width&#8221; border_style=&#8221;&#8221;][vc_column_text css=&#8221;&#8221;]<strong><em><span style=\"text-decoration: underline;\">NEVER<\/span><\/em> share your confidential information through email<\/strong>[\/vc_column_text][vc_separator type=&#8221;full_width&#8221; border_style=&#8221;&#8221;][vc_column_text css=&#8221;&#8221;]<strong><em><span style=\"text-decoration: underline;\">REMEMBER<\/span> <\/em>Taft College and the ITS Department will never request your personal information through email<\/strong>[\/vc_column_text][vc_separator type=&#8221;full_width&#8221; border_style=&#8221;&#8221;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;] Welcome to Information Technology Services at Taft College The mission of the Information Technology Services Department is to recommend, coordinate and guide technology that supports and enhances student success and student learning outcomes by working with faculty, staff, and students. The Information Technology Services Department is involved in [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-832","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ct-prod-wp.taftcollege.edu\/its\/wp-json\/wp\/v2\/pages\/832","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ct-prod-wp.taftcollege.edu\/its\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ct-prod-wp.taftcollege.edu\/its\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ct-prod-wp.taftcollege.edu\/its\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ct-prod-wp.taftcollege.edu\/its\/wp-json\/wp\/v2\/comments?post=832"}],"version-history":[{"count":53,"href":"https:\/\/ct-prod-wp.taftcollege.edu\/its\/wp-json\/wp\/v2\/pages\/832\/revisions"}],"predecessor-version":[{"id":2986,"href":"https:\/\/ct-prod-wp.taftcollege.edu\/its\/wp-json\/wp\/v2\/pages\/832\/revisions\/2986"}],"wp:attachment":[{"href":"https:\/\/ct-prod-wp.taftcollege.edu\/its\/wp-json\/wp\/v2\/media?parent=832"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}