{"id":917,"date":"2020-12-08T18:03:08","date_gmt":"2020-12-08T18:03:08","guid":{"rendered":"https:\/\/ct-prod-wp.taftcollege.edu\/its\/?page_id=917"},"modified":"2022-02-22T08:40:50","modified_gmt":"2022-02-22T16:40:50","slug":"917-2","status":"publish","type":"page","link":"https:\/\/ct-prod-wp.taftcollege.edu\/its\/917-2\/","title":{"rendered":"Cisco Phones How to Guide"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<strong>LOG ON TO VOICE MAIL<\/strong><\/p>\n<p>To log on from your extension:<\/p>\n<ul>\n<li>Press <strong> \u00a0<a href=\"https:\/\/ct-prod-wp.taftcollege.edu\/its\/wp-content\/uploads\/sites\/15\/2020\/12\/1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-918\" src=\"https:\/\/ct-prod-wp.taftcollege.edu\/its\/wp-content\/uploads\/sites\/2\/2022\/01\/1.png\" alt=\"\" width=\"47\" height=\"21\" \/><\/a>\u00a0 <\/strong>or <strong>Messages<\/strong> key<\/li>\n<li>Enter ID (extension), if required, press <strong>#<\/strong><\/li>\n<li>Enter password, (temp. 159357) press <strong>#<\/strong><\/li>\n<\/ul>\n<p>To log on from outside the system:<\/p>\n<ul>\n<li>Dial voicemail pilot number (661-763-7910)<\/li>\n<li>Enter ID (extension), press <strong>#<\/strong><\/li>\n<li>Enter password, press <strong>#<\/strong><\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_separator type=&#8221;normal&#8221; border_style=&#8221;&#8221;][vc_column_text]<strong>PERSONAL SETTINGS<\/strong><\/p>\n<p>To change password:<\/p>\n<ul>\n<li>Log on to voicemail<\/li>\n<li>Press <strong>4 3 1<\/strong><\/li>\n<li>Enter new password, press <strong>#<\/strong><\/li>\n<li>Enter password again to confirm, press <strong>#<\/strong><\/li>\n<\/ul>\n<p>To change greetings:<\/p>\n<ul>\n<li>Log on to voicemail<\/li>\n<li>Press <strong>4 1 1 <\/strong>for standard greeting<\/li>\n<li>Press <strong>4 1 2 <\/strong>for closed greeting<\/li>\n<li>Press <strong>4 1 3 <\/strong>for alternate greeting<\/li>\n<li>Listen to current greeting<\/li>\n<li>To re-record greeting, press <strong>1<\/strong><\/li>\n<li>To end recording, press <strong>#<\/strong><\/li>\n<\/ul>\n<p>To change recorded name:<\/p>\n<ul>\n<li>Log on to voicemail<\/li>\n<li>Press <strong>4 3 2<\/strong><\/li>\n<li>At tone, record name<\/li>\n<\/ul>\n<p>To change message notification (if available):<\/p>\n<ul>\n<li>Log on to voicemail<\/li>\n<li>Press <strong>4 2 1<\/strong><\/li>\n<li>Follow prompts to choose device<\/li>\n<li>To enter or change number, press <strong>3<\/strong><\/li>\n<li>Enter new number or<\/li>\n<li>Press <strong>#<\/strong> to keep current number<\/li>\n<\/ul>\n<p>To enable or disable message notification:<\/p>\n<ul>\n<li>Log on to voicemail<\/li>\n<li>Press <strong>4 2 1<\/strong><\/li>\n<li>Follow prompts to choose device<\/li>\n<li>Press <strong>1<\/strong> to enable or disable<\/li>\n<\/ul>\n<p>To change call transfer (if available):<\/p>\n<ul>\n<li>Log on to voicemail<\/li>\n<li>Press <strong>4 1 2<\/strong><\/li>\n<li>To route calls to an extension, press <strong>1<\/strong><\/li>\n<li>To route calls offsite (if allowed), press <strong>2<\/strong><\/li>\n<\/ul>\n<p>To change conversation menus:<\/p>\n<ul>\n<li>Log on to voicemail<\/li>\n<li>Press <strong>4 2 3<\/strong><\/li>\n<li>To change between full or brief prompts, press <strong>1<\/strong><\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_separator type=&#8221;normal&#8221; border_style=&#8221;&#8221;][vc_column_text]<strong>CHANGE PASSWORD<\/strong><\/p>\n<p>To change your 6 character password:<\/p>\n<ul>\n<li>Enter new password, press <strong>#<\/strong><\/li>\n<li>Repeat new password, press <strong>#<\/strong><\/li>\n<\/ul>\n<p><strong>\u00a0\u00a0\u00a0\u00a0\u00a0 Do not use trivial passwords.<\/strong><\/p>\n<p><strong>example:<\/strong><strong>\u00a0 12345, 33333<\/strong>[\/vc_column_text][vc_separator type=&#8221;normal&#8221; border_style=&#8221;&#8221;][vc_column_text]<strong>RECORD GREETING<\/strong><\/p>\n<p>To record or change a greeting:<\/p>\n<ul>\n<li>Press <strong>1<\/strong><\/li>\n<li>Press <strong>1<\/strong> for standard greeting (or press <strong>2<\/strong> for closed greeting)<\/li>\n<li>At tone, record greeting, press <strong>#<\/strong><\/li>\n<li>To erase and re-record, press <strong>1<\/strong><\/li>\n<li>To accept, press <strong>#<\/strong><\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_separator type=&#8221;normal&#8221; border_style=&#8221;&#8221;][vc_column_text]<strong>Downloadable version:<\/strong><\/p>\n<p><strong><a href=\"https:\/\/ct-prod-wp.taftcollege.edu\/its\/wp-content\/uploads\/sites\/2\/2022\/01\/Cisco-Phones-How-To-Guide-1.pdf\">Cisco Phones How To Guide<\/a><\/strong><\/p>\n<p><strong>If you have questions or concerns, please call the ITS Help Desk at (661)763-7737.<\/strong><\/p>\n<p><strong>Thank you<\/strong>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<strong>RECORDING MESSAGES<\/strong><\/p>\n<p><strong>\u00a0<\/strong>To record and send a message without ringing another person\u2019s telephone:<\/p>\n<ul>\n<li>Log on to voicemail<\/li>\n<li>Press <strong>2<\/strong><\/li>\n<li>Press <strong>#<\/strong> twice, then enter extension<\/li>\n<li>To add another name or list, press <strong>1<\/strong><\/li>\n<\/ul>\n<p>To record the message:<\/p>\n<ul>\n<li>To record the message, press <strong>#<\/strong><\/li>\n<li>To pause or resume recording, press <strong>8<\/strong><\/li>\n<li>To end recording, press <strong>#<\/strong><\/li>\n<li>For message options, press <strong>1<\/strong> or<\/li>\n<li>To send message, press <strong>#<\/strong><\/li>\n<\/ul>\n<p>Message options:<\/p>\n<ul>\n<li>To review message, press <strong>4<\/strong><\/li>\n<li>To change recording, press <strong>2<\/strong><\/li>\n<li>To set special delivery, press <strong>3<\/strong><\/li>\n<li>To change addressing, press <strong>1<\/strong><\/li>\n<\/ul>\n<p>To send a message with a delivery option:<\/p>\n<ul>\n<li>Press <strong>1<\/strong> to mark urgent<\/li>\n<li>Press <strong>2<\/strong> for receipt acknowledgment<\/li>\n<li>Press <strong>3<\/strong> to mark private<\/li>\n<li>Press <strong>4<\/strong> mark for future delivery and follow prompts<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_separator type=&#8221;normal&#8221; border_style=&#8221;&#8221;][vc_column_text]<strong>LISTENING TO MESSAGES<\/strong><\/p>\n<p>To listen to new or existing messages:<\/p>\n<ul>\n<li>Log on to voicemail<\/li>\n<li>To hear new messages, press <strong>1<\/strong><\/li>\n<li>To review old messages, press <strong>3<\/strong><\/li>\n<\/ul>\n<p>While listening to current message:<\/p>\n<ul>\n<li>To repeat message, press <strong>1<\/strong><\/li>\n<li>To save message, press <strong>2<\/strong><\/li>\n<li>To delete message, press <strong>3<\/strong><\/li>\n<li>To slow down message, press <strong>4<\/strong><\/li>\n<li>To speed up message, press <strong>6<\/strong><\/li>\n<li>To change volume, press <strong>5<\/strong><\/li>\n<li>To backup in current message, press <strong>7<\/strong><\/li>\n<li>To pause or resume after pause, press <strong>8<\/strong><\/li>\n<li>To fast-forward to end, press <strong>9<\/strong><\/li>\n<\/ul>\n<p>After hearing current message:<\/p>\n<ul>\n<li>To repeat message, press <strong>1<\/strong><\/li>\n<li>To save message, press <strong>2<\/strong><\/li>\n<li>To delete message, press <strong>3<\/strong><\/li>\n<li>To reply to message, press <strong>4<\/strong><\/li>\n<li>To forward message, press <strong>5<\/strong><\/li>\n<li>To mark reply as new message, press <strong>6<\/strong><\/li>\n<li>To hear summary, press <strong>9<\/strong><\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_separator type=&#8221;normal&#8221; border_style=&#8221;&#8221;][vc_column_text]<strong>SHORTCUTS<\/strong><\/p>\n<p>At any time:<\/p>\n<ul>\n<li>To cancel or reverse, press <strong>*<\/strong><\/li>\n<li>To skip or move ahead, press <strong>#<\/strong><\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_separator type=&#8221;normal&#8221; border_style=&#8221;&#8221;][vc_column_text]<strong>TRANSFER \/ FORWARD TO VOICEMAIL<\/strong><\/p>\n<p>To transfer a call directly to a colleague\u2019s voicemail box through Call Manager:<\/p>\n<ul>\n<li>Press <strong>Trnsfer<\/strong> softkey<\/li>\n<li>Press <strong>\u00ab<\/strong><\/li>\n<li>Enter mailbox number<\/li>\n<li>Press <strong>Trnsfer<\/strong> softkey<\/li>\n<\/ul>\n<p>To forward your calls directly into voicemail:<\/p>\n<ul>\n<li>At idle phone, press <strong>CFwrdALL<\/strong> softkey<\/li>\n<li>Press <a href=\"https:\/\/ct-prod-wp.taftcollege.edu\/its\/wp-content\/uploads\/sites\/15\/2020\/12\/1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-918\" src=\"https:\/\/ct-prod-wp.taftcollege.edu\/its\/wp-content\/uploads\/sites\/2\/2022\/01\/1.png\" alt=\"\" width=\"47\" height=\"21\" \/><\/a>or <strong>Messages<\/strong> key<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_separator type=&#8221;normal&#8221; border_style=&#8221;&#8221;][vc_column_text]<strong>SKIP GREETING<\/strong><\/p>\n<p>To skip someone else\u2019s greeting:<\/p>\n<ul>\n<li>Press <strong>#<\/strong> and record at the tone<\/li>\n<\/ul>\n<p>To record your name:<\/p>\n<ul>\n<li>At tone, say your name, press <strong>#<\/strong><\/li>\n<li>To accept, press <strong>#<\/strong><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221;][vc_column][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text]LOG ON TO VOICE MAIL To log on from your extension: Press \u00a0\u00a0 or Messages key Enter ID (extension), if required, press # Enter password, (temp. 159357) press # To log on from outside the system: Dial voicemail pilot number (661-763-7910) Enter ID (extension), press # Enter password, press [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-917","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ct-prod-wp.taftcollege.edu\/its\/wp-json\/wp\/v2\/pages\/917","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ct-prod-wp.taftcollege.edu\/its\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ct-prod-wp.taftcollege.edu\/its\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ct-prod-wp.taftcollege.edu\/its\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ct-prod-wp.taftcollege.edu\/its\/wp-json\/wp\/v2\/comments?post=917"}],"version-history":[{"count":3,"href":"https:\/\/ct-prod-wp.taftcollege.edu\/its\/wp-json\/wp\/v2\/pages\/917\/revisions"}],"predecessor-version":[{"id":1076,"href":"https:\/\/ct-prod-wp.taftcollege.edu\/its\/wp-json\/wp\/v2\/pages\/917\/revisions\/1076"}],"wp:attachment":[{"href":"https:\/\/ct-prod-wp.taftcollege.edu\/its\/wp-json\/wp\/v2\/media?parent=917"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}