Mobile Device Authenticator Enrollment Directions – Information Technology Support Services

Do This First!

On your cell phone, download and install either the “PortalGuard Password Reset” or “Google Authenticator” app from your appropriate app store.

Mobile Authenticator Enrollment Directions

Step 1: Locating the MyTC link

Before proceeding with these instructions, please ensure you have installed either Google Authenticator or Portal Guard Password Reset on your device. These apps are available for both Android and Apple iOS devices. Please read the notice at the top of this page! Also note that it is the end user’s responsibility to install the appropriate app on their personal devices!

Navigate to the Taft College homepage, and click MyTC in the menu at the very top of the page.

Click MyTC on the Taft College homepage to log into MyTC

Step 2: Logging in to your account

Enter your Taft College username and password, then Click Login.

Step 3: Editing your profile

Select user name (Top right corner) to open the quick menu then select Edit Profile.

Click on the down arrow next to your name

Step 4: Navigating to the Mobile Authenticator setting in your profile

Select Mobile Authenticator from Menu

Then click the Enable mobile authenticator link.

Step 5: Downloading the Authenticator App

Select your phone from the Phone Type dropdown.

iPhone
Android
BlackBerry
Windows

Click the Continue button.

Select your phone type from the dropdown then click continue

Step 6: Activating the Mobile Authenticator App

Run the newly installed app on your cell phone and aim your camera at the QR code that displays on the computer screen.

A passcode will display on your phone, enter it in the One Time Passcode field.

Then click the Continue button.

Tip: For the Google Authenticator App tap the icon, and tap Scan A QR Code.

Open the app on your phone and follow the apps instructions to enroll via QR Code. Then point your camera at the QR Code generated within MyTC

Step 7: Confirming your successful enrollment

A “Self-Service Action Successful” message should display.

You have successfully enrolled your device

Looking at your Account Management screen should not confirm your enrolled device including information such as when it was enabled, last time it was used to authenticate & the type of device enrolled.

You can check the status of your mobile authentication in the Mobile Authenticator section in MyTC

Tip: You can disable your mobile authenticator in this section by clicking the Disable mobile authentication link in the Mobile Authenticator section of your Account Management screen.

Step 8: Log Out

Click on your user name followed by Logout (Top right hand corner)