LOG ON TO VOICE MAIL
To log on from your extension:
- Press
or Messages key - Enter ID (extension), if required, press #
- Enter password, (temp. 159357) press #
To log on from outside the system:
- Dial voicemail pilot number (661-763-7910)
- Enter ID (extension), press #
- Enter password, press #
PERSONAL SETTINGS
To change password:
- Log on to voicemail
- Press 4 3 1
- Enter new password, press #
- Enter password again to confirm, press #
To change greetings:
- Log on to voicemail
- Press 4 1 1 for standard greeting
- Press 4 1 2 for closed greeting
- Press 4 1 3 for alternate greeting
- Listen to current greeting
- To re-record greeting, press 1
- To end recording, press #
To change recorded name:
- Log on to voicemail
- Press 4 3 2
- At tone, record name
To change message notification (if available):
- Log on to voicemail
- Press 4 2 1
- Follow prompts to choose device
- To enter or change number, press 3
- Enter new number or
- Press # to keep current number
To enable or disable message notification:
- Log on to voicemail
- Press 4 2 1
- Follow prompts to choose device
- Press 1 to enable or disable
To change call transfer (if available):
- Log on to voicemail
- Press 4 1 2
- To route calls to an extension, press 1
- To route calls offsite (if allowed), press 2
To change conversation menus:
- Log on to voicemail
- Press 4 2 3
- To change between full or brief prompts, press 1
CHANGE PASSWORD
To change your 6 character password:
- Enter new password, press #
- Repeat new password, press #
Do not use trivial passwords.
example: 12345, 33333
RECORD GREETING
To record or change a greeting:
- Press 1
- Press 1 for standard greeting (or press 2 for closed greeting)
- At tone, record greeting, press #
- To erase and re-record, press 1
- To accept, press #
Downloadable version:
If you have questions or concerns, please call the ITS Help Desk at (661)763-7737.
Thank you
RECORDING MESSAGES
To record and send a message without ringing another person’s telephone:
- Log on to voicemail
- Press 2
- Press # twice, then enter extension
- To add another name or list, press 1
To record the message:
- To record the message, press #
- To pause or resume recording, press 8
- To end recording, press #
- For message options, press 1 or
- To send message, press #
Message options:
- To review message, press 4
- To change recording, press 2
- To set special delivery, press 3
- To change addressing, press 1
To send a message with a delivery option:
- Press 1 to mark urgent
- Press 2 for receipt acknowledgment
- Press 3 to mark private
- Press 4 mark for future delivery and follow prompts
LISTENING TO MESSAGES
To listen to new or existing messages:
- Log on to voicemail
- To hear new messages, press 1
- To review old messages, press 3
While listening to current message:
- To repeat message, press 1
- To save message, press 2
- To delete message, press 3
- To slow down message, press 4
- To speed up message, press 6
- To change volume, press 5
- To backup in current message, press 7
- To pause or resume after pause, press 8
- To fast-forward to end, press 9
After hearing current message:
- To repeat message, press 1
- To save message, press 2
- To delete message, press 3
- To reply to message, press 4
- To forward message, press 5
- To mark reply as new message, press 6
- To hear summary, press 9
SHORTCUTS
At any time:
- To cancel or reverse, press *
- To skip or move ahead, press #
TRANSFER / FORWARD TO VOICEMAIL
To transfer a call directly to a colleague’s voicemail box through Call Manager:
- Press Trnsfer softkey
- Press «
- Enter mailbox number
- Press Trnsfer softkey
To forward your calls directly into voicemail:
- At idle phone, press CFwrdALL softkey
- Press or Messages key
SKIP GREETING
To skip someone else’s greeting:
- Press # and record at the tone
To record your name:
- At tone, say your name, press #
- To accept, press #