Helpdesk Resources

Need Assistance? Read Below for Fastest Support

To ensure you receive the help you need as quickly as possible, please take a moment to carefully read the instructions below. Following these steps will guide you to the appropriate resources and streamline the process, allowing our team to assist you efficiently. Thank you for your cooperation!

On Campus Resources

  • To register for courses or reset your password, contact Admissions and Records at 661-763-7741 or email admissions@taftcollege.edu.
  • To schedule an appointment with a counselor, contact Counseling at 661-763-7748.
  • For Canvas support and password resets, contact Distance Education at 661-763-7917.
  • For Financial Aid questions or password resets, contact Financial Aid at 661-763-7762.

If you are on campus, click the button below to submit a ticket via TCSR. This button will only work if you’re using the on-campus network.

Submit ITS Ticket via email

This form will allow you to submit an ITS ticket via email.

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Remote Assistance with TeamViewer

If you need remote help with your workstation, our support team can assist you via TeamViewer. Please ensure you have TeamViewer installed and ready to use. Once you’re connected, our technician will be able to view your screen and control your workstation to resolve the issue. For your security, only grant access to authorized support personnel.